Which platform is cheaper for Microsoft 365 E5 organizations?

Microsoft Teams is significantly cheaper because Teams Phone calling is included in E5 licenses. Cisco Webex requires a separate calling license on top of the platform subscription, increasing total cost of ownership by 25-40% for large deployments according to EPC Group's 300+ enterprise analysis.

Does Webex have better AI features than Teams?

Yes. Cisco Webex has superior AI capabilities including real-time transcription and translation in 100+ languages, AI-generated meeting summaries with action items, AI voice isolation, and voice command control. Microsoft Teams offers basic transcription but lacks Webex's advanced translation and automated summarization features.

Can Teams work with Cisco hardware?

Teams works with third-party devices but lacks native integration with Cisco room systems, desk phones, and meeting boards. Webex integrates directly with Cisco hardware, making it the better choice for organizations with existing Cisco infrastructure. However, Teams can be used with non-Cisco devices.

What's the difference in audio/video quality?

Both platforms deliver near-identical audio and video quality with 97%+ uptime ratings. Webex shows a marginal 0.1% advantage in video quality (8% vs 7.9% positive feedback), but the difference is not practically noticeable for enterprise users. Both maintain consistent high-quality audio connections with minimal interruptions.

Is administration easier with Teams or Webex?

Microsoft Teams is significantly easier to administer for Microsoft 365 organizations because it shares a single admin center with Outlook, SharePoint, OneDrive, and Azure AD—no separate authentication or compliance tools required. Webex requires a separate management interface, adding administrative overhead for hybrid Microsoft 365 environments.

Microsoft Teams vs Cisco Webex

Updated May 9, 2026

Microsoft Teams

Enterprise unified communications and collaboration platform integrated with Microsoft 365.

Organizations with existing Microsoft 365 investments seeking integrated UCaaS with lower licensing costs

Check Price

Cisco Webex Suite

Enterprise unified communications platform with advanced AI, real-time translation, and native Cisco hardware integration.

Enterprises with Cisco infrastructure investments or global teams requiring advanced AI-powered translation and transcription

Short Answer

Microsoft Teams excels for organizations already invested in Microsoft 365 with integrated calling and lower TCO, while Cisco Webex offers superior AI features, real-time translation, and tighter hardware integration for enterprises with existing Cisco infrastructure.

Our Verdict

Choose Microsoft Teams if your organization runs Microsoft 365, Outlook, SharePoint, and Azure AD—you'll achieve lower TCO with unified admin management and seamless calling integration. Choose Cisco Webex if you have significant Cisco hardware investments (room systems, desk phones, meeting boards) or require advanced AI features like real-time transcription, translation, and AI-generated meeting summaries for global teams.

Microsoft Teams7.5

7.5Cisco Webex Suite

Choose Microsoft Teams if

Organizations with existing Microsoft 365 investments seeking integrated UCaaS with lower licensing costs

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Key Differences at a Glance

🔹

3-Year TCO for 1,000-User Enterprise: Microsoft Teams wins (Lower cost (integrated with M365) vs Higher standalone cost)

🧠

AI Meeting Summaries & Real-Time Translation: Cisco Webex Suite wins (Advanced AI with live translation vs Basic AI features)

🔹

Hardware Integration Capability: Cisco Webex Suite wins (Native integration with Cisco room systems & phones vs Works with third-party systems)

See all 7 differences

Key Facts & Figures

Metric	Microsoft Teams	Cisco Webex Suite	Diff
Daily Active Users(millions)	320 million	—	—
App Integrations(count)	~700	—	—
Paid Starting Price(USD/user/mo)	Included with M365	—	—
Maximum Webinar Participants(participants)	10,000	—	—

Key Differences

Microsoft Teams

Attribute

Cisco Webex Suite

Lower cost (integrated with M365)🏆

3-Year TCO for 1,000-User Enterprise

Higher standalone cost

Basic AI features

AI Meeting Summaries & Real-Time Translation

Advanced AI with live translation🏆

Works with third-party systems

Hardware Integration Capability

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Last updated: May 9, 2026AI generated

3-Year TCO for 1,000-User Enterprise

Microsoft Teams

Lower cost (integrated with M365)🏆

Cisco Webex Suite

Higher standalone cost

AI Meeting Summaries & Real-Time Translation

Microsoft Teams

Basic AI features

Cisco Webex Suite

Advanced AI with live translation🏆

Hardware Integration Capability

Microsoft Teams

Works with third-party systems

Cisco Webex Suite

Native integration with Cisco room systems & phones🏆

Microsoft 365 Admin Integration

Microsoft Teams

Single admin center, shared compliance🏆

Cisco Webex Suite

Separate management interface

Large Meeting Capacity

Microsoft Teams

Supports 1,000+ participants

Cisco Webex Suite

Supports 1,000+ participants

Gartner Rating (G2/Trustradius)

Microsoft Teams

4.5 stars (3,668 reviews)

Cisco Webex Suite

4.5 stars (3,130 reviews)

User Base in Microsoft 365 E5 Plans

Microsoft Teams

Native Phone integration included🏆

Cisco Webex Suite

Requires separate calling license

Full Comparison

Attribute	Microsoft Teams	Cisco Webex Suite

Daily Active Users(millions)	320 million	—
Enterprise Deployment Adoption (500+ seat orgs)(percentage)	67% of deployments	—

App Integrations(count)	~700	—

Paid Starting Price(USD/user/mo)	Included with M365	—

Free Cloud Recording Capability	No, paid only	—
Free Meeting Duration Limit(minutes)	60 minutes	—

Office 365 Native Integration	Full native integration	—

Browser Join Without App	Often requires app/account	—

Maximum Webinar Participants(participants)	10,000	—

Maximum Free Breakout Rooms(rooms)	50 rooms	—

Starting Paid Plan Cost(USD/user/month)	$6/month (Microsoft 365 bundle)	—
Standalone Monthly Pricing (Pro Tier)(USD per user per month)	$6.00 (with Microsoft 365 Business Basic)	—
Annual Cost per User (Pro Tier)(USD)	$72 (bundled pricing)	—
Free Plan Monthly Cost(USD)	$6 (Teams Essentials)	—
Starting Monthly Price Per User(USD)	$4.50	—

AI Translation Languages (2026)(languages)	Limited translation features	—

Third-Party App Integrations(count)	800+	—
Microsoft 365 Integration Depth(integration points)	8+ apps (Outlook, Excel, Word, OneDrive, SharePoint, Project, Planner, Power BI)	—

Video Meeting Capacity(participants)	Up to 10,000	—
Native Office Integration	Native with SharePoint, OneDrive, Office Web Apps	—
AI Copilot Features	Microsoft Copilot Pro (enterprise AI, meeting insights)	—
Mobile App Feature Parity(percentage)	85%	—
Maximum Free Tier Group Meeting Duration(hours)	24 hours	—
Show 3 more attributes AI Meeting Notes Availability Premium only ($10/user/month) — Free Meeting Duration (3+ participants)(minutes) 60 minutes — Real-Time Translation Languages(count) 31 languages —

Message Search Speed(qualitative)	Good - improving with Copilot enhancements	—

Free Tier Participant Limit(participants)	100 participants	—
Maximum Meeting Participants(count)	1,000+ participants	1,000+ participants

Advanced Chat Features (Channels, Threading, Workflows)	Advanced (channels, nested threads, queues, connectors)	—

Gartner Meeting Solutions Rating(stars)	4.5 stars	—
Gartner Review Sample Size(reviews)	3,669 reviews	—
Gartner Customer Rating(stars)	4.5 stars	4.5 stars
Customer Reviews Analyzed(count)	3,668 reviews	3,130 reviews

3-Year Total Cost of Ownership (1,000 users)(USD)	Lower (integrated M365)	Higher (standalone)

Video Quality Rating(%)	7.9% positive	8% positive

Real-Time Translation Support(null)	Limited to basic captions	Advanced real-time translation in 100+ languages
AI Meeting Summaries(null)	Basic transcription only	AI-generated summaries with action items

Native Cisco Hardware Integration(null)	Third-party device support only	Direct integration with Cisco phones, room systems, boards

AI Features in Base Tier	Limited (Copilot requires E5)	—

Maximum Video Sharing Quality(fps at resolution)	4K at 30fps	—

3-Year TCO Advantage for 1,000 Users with M365(percentage savings)	47% lower cost	—

Microsoft Teams

Cisco Webex Suite

Daily Active Users(millions)

320 million

—

Enterprise Deployment Adoption (500+ seat orgs)(percentage)

67% of deployments

—

App Integrations(count)

~700

—

Paid Starting Price(USD/user/mo)

Included with M365

—

Free Cloud Recording Capability

No, paid only

—

Free Meeting Duration Limit(minutes)

60 minutes

—

Office 365 Native Integration

Full native integration

—

Browser Join Without App

Often requires app/account

—

Maximum Webinar Participants(participants)

10,000

—

Maximum Free Breakout Rooms(rooms)

50 rooms

—

Starting Paid Plan Cost(USD/user/month)

$6/month (Microsoft 365 bundle)

—

Standalone Monthly Pricing (Pro Tier)(USD per user per month)

$6.00 (with Microsoft 365 Business Basic)

—

Annual Cost per User (Pro Tier)(USD)

$72 (bundled pricing)

—

Free Plan Monthly Cost(USD)

$6 (Teams Essentials)

—

Starting Monthly Price Per User(USD)

$4.50

—

AI Translation Languages (2026)(languages)

Limited translation features

—

Third-Party App Integrations(count)

800+

—

Microsoft 365 Integration Depth(integration points)

8+ apps (Outlook, Excel, Word, OneDrive, SharePoint, Project, Planner, Power BI)

—

Video Meeting Capacity(participants)

Up to 10,000

—

Native Office Integration

Native with SharePoint, OneDrive, Office Web Apps

—

AI Copilot Features

Microsoft Copilot Pro (enterprise AI, meeting insights)

—

Mobile App Feature Parity(percentage)

85%

—

Maximum Free Tier Group Meeting Duration(hours)

24 hours

—

Show 3 more attributes

AI Meeting Notes Availability

Premium only ($10/user/month)

—

Free Meeting Duration (3+ participants)(minutes)

60 minutes

—

Real-Time Translation Languages(count)

31 languages

—

Message Search Speed(qualitative)

Good - improving with Copilot enhancements

—

Free Tier Participant Limit(participants)

100 participants

—

Maximum Meeting Participants(count)

1,000+ participants

Advanced Chat Features (Channels, Threading, Workflows)

Advanced (channels, nested threads, queues, connectors)

—

Gartner Meeting Solutions Rating(stars)

4.5 stars

—

Gartner Review Sample Size(reviews)

3,669 reviews

—

Gartner Customer Rating(stars)

4.5 stars

Customer Reviews Analyzed(count)

3,668 reviews

3,130 reviews

3-Year Total Cost of Ownership (1,000 users)(USD)

Lower (integrated M365)

Higher (standalone)

Video Quality Rating(%)

7.9% positive

8% positive

Real-Time Translation Support(null)

Limited to basic captions

Advanced real-time translation in 100+ languages

AI Meeting Summaries(null)

Basic transcription only

AI-generated summaries with action items

Native Cisco Hardware Integration(null)

Third-party device support only

Direct integration with Cisco phones, room systems, boards

AI Features in Base Tier

Limited (Copilot requires E5)

—

Maximum Video Sharing Quality(fps at resolution)

4K at 30fps

—

3-Year TCO Advantage for 1,000 Users with M365(percentage savings)

47% lower cost

—

Full Comparison

Attribute	Microsoft Teams	Cisco Webex Suite

Daily Active Users(millions)	320 million	—
Enterprise Deployment Adoption (500+ seat orgs)(percentage)	67% of deployments	—

App Integrations(count)	~700	—

Paid Starting Price(USD/user/mo)	Included with M365	—

Free Cloud Recording Capability	No, paid only	—
Free Meeting Duration Limit(minutes)	60 minutes	—

Office 365 Native Integration	Full native integration	—

Browser Join Without App	Often requires app/account	—

Maximum Webinar Participants(participants)	10,000	—

Maximum Free Breakout Rooms(rooms)	50 rooms	—

Starting Paid Plan Cost(USD/user/month)	$6/month (Microsoft 365 bundle)	—
Standalone Monthly Pricing (Pro Tier)(USD per user per month)	$6.00 (with Microsoft 365 Business Basic)	—
Annual Cost per User (Pro Tier)(USD)	$72 (bundled pricing)	—
Free Plan Monthly Cost(USD)	$6 (Teams Essentials)	—
Starting Monthly Price Per User(USD)	$4.50	—

AI Translation Languages (2026)(languages)	Limited translation features	—

Third-Party App Integrations(count)	800+	—
Microsoft 365 Integration Depth(integration points)	8+ apps (Outlook, Excel, Word, OneDrive, SharePoint, Project, Planner, Power BI)	—

Video Meeting Capacity(participants)	Up to 10,000	—
Native Office Integration	Native with SharePoint, OneDrive, Office Web Apps	—
AI Copilot Features	Microsoft Copilot Pro (enterprise AI, meeting insights)	—
Mobile App Feature Parity(percentage)	85%	—
Maximum Free Tier Group Meeting Duration(hours)	24 hours	—
Show 3 more attributes AI Meeting Notes Availability Premium only ($10/user/month) — Free Meeting Duration (3+ participants)(minutes) 60 minutes — Real-Time Translation Languages(count) 31 languages —

Message Search Speed(qualitative)	Good - improving with Copilot enhancements	—

Free Tier Participant Limit(participants)	100 participants	—
Maximum Meeting Participants(count)	1,000+ participants	1,000+ participants

Advanced Chat Features (Channels, Threading, Workflows)	Advanced (channels, nested threads, queues, connectors)	—

Gartner Meeting Solutions Rating(stars)	4.5 stars	—
Gartner Review Sample Size(reviews)	3,669 reviews	—
Gartner Customer Rating(stars)	4.5 stars	4.5 stars
Customer Reviews Analyzed(count)	3,668 reviews	3,130 reviews

3-Year Total Cost of Ownership (1,000 users)(USD)	Lower (integrated M365)	Higher (standalone)

Video Quality Rating(%)	7.9% positive	8% positive

Real-Time Translation Support(null)	Limited to basic captions	Advanced real-time translation in 100+ languages
AI Meeting Summaries(null)	Basic transcription only	AI-generated summaries with action items

Native Cisco Hardware Integration(null)	Third-party device support only	Direct integration with Cisco phones, room systems, boards

AI Features in Base Tier	Limited (Copilot requires E5)	—

Maximum Video Sharing Quality(fps at resolution)	4K at 30fps	—

3-Year TCO Advantage for 1,000 Users with M365(percentage savings)	47% lower cost	—

Microsoft Teams

Cisco Webex Suite

Daily Active Users(millions)

320 million

—

Enterprise Deployment Adoption (500+ seat orgs)(percentage)

67% of deployments

—

App Integrations(count)

~700

—

Paid Starting Price(USD/user/mo)

Included with M365

—

Free Cloud Recording Capability

No, paid only

—

Free Meeting Duration Limit(minutes)

60 minutes

—

Office 365 Native Integration

Full native integration

—

Browser Join Without App

Often requires app/account

—

Maximum Webinar Participants(participants)

10,000

—

Maximum Free Breakout Rooms(rooms)

50 rooms

—

Starting Paid Plan Cost(USD/user/month)

$6/month (Microsoft 365 bundle)

—

Standalone Monthly Pricing (Pro Tier)(USD per user per month)

$6.00 (with Microsoft 365 Business Basic)

—

Annual Cost per User (Pro Tier)(USD)

$72 (bundled pricing)

—

Free Plan Monthly Cost(USD)

$6 (Teams Essentials)

—

Starting Monthly Price Per User(USD)

$4.50

—

AI Translation Languages (2026)(languages)

Limited translation features

—

Third-Party App Integrations(count)

800+

—

Microsoft 365 Integration Depth(integration points)

8+ apps (Outlook, Excel, Word, OneDrive, SharePoint, Project, Planner, Power BI)

—

Video Meeting Capacity(participants)

Up to 10,000

—

Native Office Integration

Native with SharePoint, OneDrive, Office Web Apps

—

AI Copilot Features

Microsoft Copilot Pro (enterprise AI, meeting insights)

—

Mobile App Feature Parity(percentage)

85%

—

Maximum Free Tier Group Meeting Duration(hours)

24 hours

—

Show 3 more attributes

AI Meeting Notes Availability

Premium only ($10/user/month)

—

Free Meeting Duration (3+ participants)(minutes)

60 minutes

—

Real-Time Translation Languages(count)

31 languages

—

Message Search Speed(qualitative)

Good - improving with Copilot enhancements

—

Free Tier Participant Limit(participants)

100 participants

—

Maximum Meeting Participants(count)

1,000+ participants

Advanced Chat Features (Channels, Threading, Workflows)

Advanced (channels, nested threads, queues, connectors)

—

Gartner Meeting Solutions Rating(stars)

4.5 stars

—

Gartner Review Sample Size(reviews)

3,669 reviews

—

Gartner Customer Rating(stars)

4.5 stars

Customer Reviews Analyzed(count)

3,668 reviews

3,130 reviews

3-Year Total Cost of Ownership (1,000 users)(USD)

Lower (integrated M365)

Higher (standalone)

Video Quality Rating(%)

7.9% positive

8% positive

Real-Time Translation Support(null)

Limited to basic captions

Advanced real-time translation in 100+ languages

AI Meeting Summaries(null)

Basic transcription only

AI-generated summaries with action items

Native Cisco Hardware Integration(null)

Third-party device support only

Direct integration with Cisco phones, room systems, boards

AI Features in Base Tier

Limited (Copilot requires E5)

—

Maximum Video Sharing Quality(fps at resolution)

4K at 30fps

—

3-Year TCO Advantage for 1,000 Users with M365(percentage savings)

47% lower cost

—

Microsoft Teams vs Cisco Webex

Microsoft Teams

Cisco Webex Suite

Short Answer

Our Verdict

Track this comparison

Key Differences at a Glance

Key Facts & Figures

Key Differences

Related Comparisons

Related Articles

Explore Entities

More Software

People Also Compare

Full Comparison

Visual Comparison

Pros & Cons

Microsoft Teams

Pros

Cons

Cisco Webex Suite

Pros

Cons

Frequently Asked Questions

Resources & Learn More

Where to Buy

Wikipedia

Videos

Full Comparison

Visual Comparison

Microsoft Teams vs Cisco Webex

Microsoft Teams

Cisco Webex Suite

Short Answer

Our Verdict

🔔Track this comparison

Key Differences at a Glance

Key Facts & Figures

Key Differences

Related Comparisons

Related Articles

Explore Entities

More Software

People Also Compare

Full Comparison

Visual Comparison

Pros & Cons

Microsoft Teams

Pros

Cons

Cisco Webex Suite

Pros

Cons

Frequently Asked Questions

Resources & Learn More

Where to Buy

Wikipedia

Videos

Full Comparison

Visual Comparison

Track this comparison