Professional video conferencing platform built for scheduled meetings and webinars.
Organizations needing live video conferencing, webinars, training sessions, and real-time team meetings with enterprise features.
Simple, lightweight screen recording and video messaging platform for teams.
Remote teams, content creators, educators, and organizations prioritizing asynchronous communication, tutorials, and on-demand video documentation.
Zoom is a real-time synchronous video conferencing platform for live meetings and webinars with up to 300 participants, while Loom is an asynchronous screen recording and video messaging tool designed for async communication and documentation. Choose based on whether you need live interaction or recorded video messages.
Choose Zoom if you need live video conferencing, webinars, or real-time collaboration with multiple participants and advanced AI-powered meeting features. Choose Loom if your team relies on asynchronous communication, needs high-quality screen recordings with interactive elements, or prefers flexible video messaging without scheduling constraints.
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Choose Zoom if
Organizations needing live video conferencing, webinars, training sessions, and real-time team meetings with enterprise features.
Choose Loom if
Remote teams, content creators, educators, and organizations prioritizing asynchronous communication, tutorials, and on-demand video documentation.
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| Metric | Zoom | Loom | Diff |
|---|---|---|---|
| Maximum Free Participants(participants) | 300 participants | — | — |
| Built-in AI Features | 5+ (Companion, Summaries, Previews, Smart Compose) | — | — |
| Engagement Tools Available(count) | 6+ (polls, Q&A, reactions, hand raising, breakout rooms, live transcription) | — | — |
| Update Frequency (2026)(releases per month) | 2-3 per month | — | — |
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| Free Plan Monthly Cost(USD) | $0 | — | — |
| Pro/Standard Plan Monthly Cost(USD/user) | $13.33 | — | — |
| Pro Plan Participant Limit(participants) | 300+ | — | — |
| Cloud Storage Included(GB) | Limited (varies by plan) | — | — |
| Setup Time (Minutes)(minutes) | 5-10 | — | — |
| Basic Plan Monthly Cost(USD) | $15/month | — | — |
| Pro Plan Monthly Cost(USD) | $19.99/month | — | — |
| Free Plan Group Meeting Duration(minutes) | 40 minutes | — | — |
| Free Plan Participant Limit(participants) | 100 participants | — | — |
| Gartner Review Rating(stars) | 4.5 stars (6,286 reviews) | — | — |
| Maximum Live Participants(participants) | 300 (Pro+) | Not applicable | — |
| Webinar Capacity(attendees) | 1000+ (webinar feature) | Not available | — |
| Daily Active Users(millions) | 300 million | — | — |
| Starting Monthly Price Per User(USD) | $14.16 | — | — |
| Free Meeting Duration (3+ participants)(minutes) | 40 minutes | — | — |
| Real-Time Translation Languages(count) | 40+ languages (2026) | — | — |
| Enterprise Deployment Adoption (500+ seat orgs)(percentage) | 33% of deployments | — | — |
| 3-Year TCO Advantage for 1,000 Users with M365(percentage savings) | Baseline (higher cost) | — | — |
| Starting Price(USD) | $0 (Free) | — | — |
| User Review Rating(stars) | 4.6 | — | — |
| Pro/Standard Monthly Cost(USD per user/month) | $14-$29 | — | — |
| Third-party Integrations(integrations) | 1000+ | — | — |
| Zoom Rooms Cost(USD per room/month) | $41.58 | — | — |
| Free Tier Cost(USD) | Free Basic plan | — | — |
| Group Video Call Duration Limit (Free)(minutes) | 40 minutes | — | — |
| Maximum Meeting Participants(participants) | 500+ (Professional tier) | — | — |
| Starting Price (Monthly)(USD) | $10 | $10 | — |
| Video Recording Limit (Free)(minutes per month) | 45 minutes | 45 minutes | — |
| CRM Integration Support(integrations) | 50+ | 50+ | — |
| User Rating (G2 2026)(stars) | 4.7 | 4.7 | — |
All figures sourced from publicly available data. Last updated May 2026.
Zoom
Real-time synchronous meetings
Loom
Asynchronous video messaging
Zoom
Up to 300 participants (Pro+)🏆
Loom
N/A (asynchronous)
Zoom
1080p at 60fps with HBM support
Loom
Up to 4K resolution available🏆
Zoom
Live meetings, webinars, conferences
Loom
Screen recordings, tutorials, async updates
Zoom
AI Companion 3.0, real-time translation, automated bug reporting🏆
Loom
AI-powered highlights and transcription
Zoom
40 minutes for 3+ participants
Loom
Unlimited recordings (all features included)🏆
Zoom
Basic editing and transcription
Loom
Drawing tools, mouse emphasis, custom thumbnails, embedded buttons/links🏆
Zoom added AI Companion 3.0 with real-time translation, automated meeting transcription, and new automated bug reporting that populates Jira tickets. Loom added AI-powered highlights and smart transcription. Zoom's 2026 AI updates are more comprehensive for meeting productivity.
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| Attribute | Zoom | Loom |
|---|---|---|
| Maximum Free Participants(participants) | 300 participants | — |
| Built-in AI Features | 5+ (Companion, Summaries, Previews, Smart Compose) | — |
| Engagement Tools Available(count) | 6+ (polls, Q&A, reactions, hand raising, breakout rooms, live transcription) | — |
| Meeting Recording Storage (Free Plan)(hours) | 1GB cloud storage | — |
| Virtual Background Library(quality level) | Extensive HD with filters | — |
Show 18 more attributesPro Plan Participant Limit(participants) 300+ — AI Meeting Assistant Yes (AI Companion) — Cloud Storage Included(GB) Limited (varies by plan) — Free Plan Group Meeting Duration(minutes) 40 minutes — Free Plan Participant Limit(participants) 100 participants — Integrated Calling Plans(included) Separate add-on service — Advanced Meeting Analytics(included) Basic analytics — Interactive Video Elements Basic editing, transcription Drawing tools, mouse emphasis, buttons, links, file embedding Free Meeting Duration (3+ participants)(minutes) 40 minutes — Real-Time Translation Languages(count) 40+ languages (2026) — Group Video Call Duration Limit (Free)(minutes) 40 minutes — Real-Time Translation Support(Languages) 95+ languages (2026) — Message History Retention(text) Not applicable (meeting-focused) — AI Assistant Capabilities(text) AI Companion 3.0 with agentic AI — Video Recording Limit (Free)(minutes per month) 45 minutes — Analytics Features Basic view counts and engagement — Maximum Video Length(minutes) Unlimited — Enterprise Features Limited enterprise options — | ||
| Video Quality (Free Plan)(resolution) | HD (720p) | — |
| Chat Message Formatting Options(capabilities) | Rich formatting, code blocks, file sharing, emoji reactions | — |
| Meeting Type | Synchronous (real-time) | Asynchronous (recorded) |
| Google Workspace Integration(score (1-10)) | Third-party plugin required | — |
| Native Google Workspace Integration | Basic | — |
| Cisco Hardware Integration(compatibility) | Third-party compatible | — |
| CRM Integration Support(integrations) | 50+ | — |
| Mobile App Support(platforms) | iOS, Android, full feature parity | — |
| Security Certifications(compliance level) | SOC 2, HIPAA, FedRAMP | — |
| Enterprise Security Certifications | SOC 2, HIPAA, FedRAMP, ISO 27001 | — |
| SOC 2 Compliance(text) | Yes, SOC 2 Type II | — |
| Update Frequency (2026)(releases per month) | 2-3 per month | — |
| Free Plan Monthly Cost(USD) | $0 | — |
| Pro/Standard Plan Monthly Cost(USD/user) | $13.33 | — |
| Basic Plan Monthly Cost(USD) | $15/month | — |
| Pro Plan Monthly Cost(USD) | $19.99/month | — |
| Free Plan Recording Limit(minutes/recordings) | 40 minutes (3+ participants) | Unlimited recordings |
Show 7 more attributesStarting Monthly Price Per User(USD) $14.16 — Mid-Tier Price(USD/month) $14-$29 — Pro/Standard Monthly Cost(USD per user/month) $14-$29 — Free Tier Cost(USD) Free Basic plan — Paid Plan Cost (Single User/Month)(USD) Pro plan $14-29 — Free Plan Available Yes, generous free tier — Starting Price (Monthly)(USD) $10 — | ||
| Setup Time (Minutes)(minutes) | 5-10 | — |
| Gartner Review Rating(stars) | 4.5 stars (6,286 reviews) | — |
| Maximum Live Participants(participants) | 300 (Pro+) | Not applicable |
| Webinar Capacity(attendees) | 1000+ (webinar feature) | Not available |
| Maximum Screen Recording Resolution(pixels) | 1080p at 60fps | 4K (2160p) |
| Maximum Video Sharing Quality(fps at resolution) | 60fps at 1080p | — |
| AI Features Available (2026) | AI Companion 3.0, real-time translation, auto bug reporting | AI highlights, smart transcript |
| Setup Time Required(minutes) | Schedule meeting in advance | Record immediately without scheduling |
| Daily Active Users(millions) | 300 million | — |
| Enterprise Deployment Adoption (500+ seat orgs)(percentage) | 33% of deployments | — |
| AI Features in Base Tier | Yes (AI Companion 3.0) | — |
| 3-Year TCO Advantage for 1,000 Users with M365(percentage savings) | Baseline (higher cost) | — |
| Starting Price(USD) | $0 (Free) | — |
| User Review Rating(stars) | 4.6 | — |
| AI Features(count) | AI Companion 3.0, agentic AI | — |
| Third-party Integrations(integrations) | 1000+ | — |
| AI Features (2026) | AI Companion 3.0, real-time translation, agentic AI | — |
| Real-Time Translation | Available (AI Companion 3.0) | — |
| Asynchronous Communication | Secondary with Zoom Chat | — |
| Zoom Rooms Cost(USD per room/month) | $41.58 | — |
| Meeting Participant Limit(Users) | Unlimited | — |
| Setup Complexity | Moderately complex | — |
| Maximum Meeting Participants(participants) | 500+ (Professional tier) | — |
| User Rating (G2 2026)(stars) | 4.7 | — |
Side-by-side comparison of numeric attributes